Privacy policy

Lunalyn truly respects your privacy and is committed to being transparent about how we collect, use, and protect your information.

Information We Collect

When you shop with us, we collect:

  • Personal Details: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: We never store your full card details. All payments are securely handled by trusted third-party processors.
  • Technical Data: IP address, browser type, device information, and how you browse our site (collected through cookies and similar tools).

How We Use Your Information

We use this information to:

  • Process and deliver your orders
  • Send order updates and shipping notifications
  • Provide great customer support
  • Improve our website and products
  • Prevent fraud and keep things secure

We never sell or rent your personal information to anyone.

Sharing Your Information

We only share your data with trusted partners who help us run our business — such as payment processors, shipping companies, and website hosting services. These partners are only allowed to use your information to provide services for us.

We may also share information if required by law.

Cookies & Tracking

We use cookies to remember your preferences, understand site traffic, and improve your experience. You can turn cookies off in your browser settings at any time, but some features of the site may not work properly if you do.

Data Security

We use strong security measures like SSL encryption to protect your information. While we do our best to keep your data safe, no online system can be 100% secure.

Your Privacy Rights

You can ask us to access, correct, or delete your personal information at any time. Just email us at contact@lunalyn.shop and we’ll happily help.

Third-Party Links

Our website may include links to other sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date.

Contact Us

Email: contact@lunalyn.shop
Phone: +1 541-515-4162
Address: 205 Valley River Center, Eugene, OR 97401, USA
Business Hours: Monday – Friday | 9:00 AM – 10:00 PM (PST)